Hosting companies offer a range of services from basic shared hosting through virtual private server hosting to dedicated website hosting.

Dedicated website hosting is the top level hosting service where you rent an entire server for your sole use. This is appropriate for a company or organisation running a large/busy website which does not have the ability to host the server in house. Compared to virtual private server (VPS) hosting this has a number of advantages but one significant disadvantage –dedicated website hosting costs considerably more – so you need to be certain that it is really necessary to go this route. It is certainly worth undertaking research on VPS hosting packages to see if they can meet your needs, before going for dedicated website hosting.

The benefits of a dedicated website hosting service are:

• You have an entire physical server for your own use, so there is no sharing of resources with other users and hence performance of you website cannot be affected by other users.

• You can determine the configuration of the server to best meet your needs.

• You can upgrade the server as your needs increase (e.g. more disk space, memory or bandwidth).

• You can determine the operating system and software running on the server and how they are configured.

• You have a SLA (Service Level Agreement) with your website hosting provider covering percentage uptime.

• You have root access to the server.

• You have access to your host’s technical expertise if required (although probably at an additional cost).

• General benefits of a hosting service – the hosting company is responsible for the hardware and its environment, internet connectivity, security etc.

The cost of dedicated website hosting packages varies considerably and the main reason for this is the differing level of support provided in areas like software installation and updates, server monitoring, backups and disaster recovery.  Dedicated website hosting services are often referred to as Managed and Unmanaged although there is no consistent definition of these terms.  You therefore need to have a clear understanding of what you (or you technical staff) will do and what you want the hosting provider to do and then select an appropriate service. It may also be possible to pay for support on an adhoc basis.

As with all hosting services there are lot of potential suppliers and it is important to find the right balance between price, reliability and services included in the package. You want to get a good service at a good price from a dedicated website hosting supplier who is unlikely to disappear, so do your research (or follow our recommendation below).

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